Client: | Mobile service operator |
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Objective: | Develop a strategy for product development |
Challenges: | No existing strategy, and dramatic changes for product development in the mobile industry in general and for the client specifically. |
Approach: | A two-way approach to strategy development enabled an appropriate understanding of the changes in the mobile industry and a deduction of strategic conclusions, whilst at the same time ensuring the participation of vice presidents and managers. During interactive, solution-focused workshops, the mission and the vision for product development were distilled, and strategic objectives supported by corresponding KPIs were defined. A value map highlighted key ingredients of the future organisation, and, to conclude, an implementation programme with individual projects was defined. |
Results: | The strategy was approved by the steering committee and the implementation began afterwards. |