Telecommunications

Increase of governance and transparency of the CIO project portfolio

Intransparent project status and un-coordinated project managers

Introduction of a project management guide and transparent decision processes. Best practices from PMI, Prince2 and client internal methods were merged into a new approach. KPIs and quality gates helped to control a transparent project portfolio. Approximately 40 program and project managers received certification in special trainings and were supported with document templates and tools. Know-how and leadership skills were enhanced in individual coaching sessions.

Higher efficiency of project implementation and lower risk. Self-commitment of project managers and directors increased. Better control of the project portfolio for the leadership team.